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Accessibility Statement

Lamp & Lune is committed to ensuring digital accessibility for people of all abilities. We strive to make our website usable, understandable, and navigable by everyone — including people who use assistive technologies.

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Conformance status

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. While we work toward full conformance, some areas of the site may not yet meet every success criterion. We are actively identifying and fixing those gaps.

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What we’ve done so far

To improve accessibility, we have implemented multiple measures, including but not limited to:

  • Semantic HTML and meaningful page structure (headings, lists, landmarks).

  • Alternative (alt) text for important images and product photos where appropriate.

  • High-contrast text options and readable font sizes across the site.

  • Mobile-responsive and zoom-friendly layouts.

  • Keyboard-navigable menus and controls for primary navigation.

  • Clear focus indicators for interactive elements.

  • Descriptive link text (instead of “click here”) for clarity and screen-reader friendliness.

  • Accessible forms with labels, instructions, and error messages.

  • Closed captions and/or transcript policy for promotional videos where possible.

  • Regular content checks during uploads to ensure accessibility best practices are followed.

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Ongoing and planned improvements

We maintain an accessibility roadmap that includes:

  • Regular audits (manual + automated) to identify issues.

  • Remediation of known issues on a rolling basis.

  • Addition of more comprehensive alt text and video captions where currently missing.

  • ARIA enhancements for complex UI components as needed.

  • Accessibility training for content creators and developers.

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Known limitations

Despite our efforts, you may encounter accessibility barriers on some pages (for example: legacy content, some third-party widgets, or specific images without detailed alternative text). We are continuously reviewing and addressing these limitations.

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Accessibility features we provide

  • Keyboard navigation support for primary site areas.

  • Scalable text (browser zoom up to 200% without loss of functionality).

  • Sufficient color contrast for body text and primary UI elements.

  • Alt text on product imagery and major decorative images.

  • Clear headings and consistent navigation structure.

  • Easy-to-find contact method for reporting issues or requesting help.

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How we test

We use a combination of:

  • Automated scanning tools to catch technical issues.

  • Manual testing with assistive technologies (screen readers, keyboard-only navigation).

  • Visual inspection on multiple devices and browsers (desktop and mobile).

  • Feedback from users and accessibility reviewers.

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Third-party content and links

Our site may link to third-party services (payment processors, shipping partners, social feeds, etc.). We do our best to choose accessible providers but cannot guarantee the accessibility of all external sites. If you encounter an inaccessible partner resource, please let us know and we will work with the provider or offer alternatives.

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Formal complaints

If you are unsatisfied with our response or the way we handle your accessibility concern, you may escalate to [insert escalation process — e.g., a named contact, consumer protection body, or ombudsman]. Provide details and we will review the matter thoroughly.

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Commitment to continuous improvement

Accessibility is an ongoing effort. Lamp & Lune is committed to improving the accessibility of our website and services continuously. We will update this statement as improvements are made.

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