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Shipping Policy

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At Lamp & Lune, we’re committed to delivering your order quickly, safely, and with full transparency.

Processing & Handling Time

  • Orders are usually processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed the next business day.

Delivery Timelines

  • Metro Cities (e.g., Mumbai, Delhi, Bangalore): 3–5 business days

  • Other Locations: 5–9 business days depending on pin code serviceability

  • Delivery delays may occur during festivals, holidays, or due to courier partner constraints.

Shipping Charges

  • We offer Free Shipping across India on all orders unless otherwise stated.

  • No hidden charges will ever be applied.

Packaging & Safety

  • All lamps are shipped in a branded 3-ply secure mailer box to prevent damage.

  • Fragile stickers and protective padding are used for safe transit.

Tracking Your Order

  • Once shipped, you will receive a tracking ID via email/SMS.

  • You can track your order on our courier partner’s website or through your order confirmation email.

Shipping Restrictions

  • Currently, we only ship within India. (International shipping may be added in the future).

  • We cannot deliver to P.O. Boxes or restricted zones (as defined by courier partners).

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